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Privacy Policy

Last Updated: July 14th 2026 

Introduction

Conscious Mentality respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you:

  • visit our website

  • purchase our products

  • subscribe to our newsletter

  • contact us

  • otherwise interact with our business


We comply with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the European Union General Data Protection Regulation (GDPR).

Who We Are

Business Name: Conscious Mentality
Email: [Email Address]
Postal Address: [Business Address]
Website: [Website URL]

If you have questions about this Privacy Policy, please contact us using the details above.

Information We Collect

Depending on how you use our website, we may collect the following information.

1. Personal Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number


2. Order Information

  • Products purchased

  • Order history

  • Delivery information

  • Transaction records


3. Payment Information

Payments are securely processed through third-party payment providers. We do not store your full credit or debit card details.

4. Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Cookie identifiers

  • Referral websites


5.  Marketing Information

If you choose to subscribe, we may collect:

  • Email preferences

  • Marketing consent

  • Newsletter engagement statistics


Information We Do Not Intentionally Collect

Our tools relate to personal development. We do not intentionally collect sensitive health or psychological information through our website. If you voluntarily submit sensitive personal information when contacting us, we will only use it to respond to your enquiry and will not use it for marketing purposes without your consent.

How We Collect Information

We collect information when you:

  • place an order

  • create an account

  • subscribe to emails

  • contact customer support

  • complete forms

  • participate in promotions

  • browse our website using cookies and similar technologies


Why We Collect Your Information

We use your personal information to:

  • process and deliver orders

  • communicate regarding purchases

  • provide customer support

  • improve our website

  • detect fraud

  • comply with legal obligations

  • send marketing communications (where you have consented)

  • analyse website performance


Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your information under one or more of the following lawful bases:​

  • performance of a contract

  • your consent

  • compliance with legal obligations

  • our legitimate business interests, provided these do not override your rights and freedoms


Cookies

We use cookies and similar technologies to:

  • remember your preferences

  • enable shopping cart functionality

  • improve website performance

  • analyse visitor behaviour

  • measure advertising effectiveness


You may disable cookies through your browser settings; however, parts of our website may not function correctly. Where required by law, we will obtain your consent before placing non-essential cookies.

Email Marketing

If you opt in to receive marketing communications, we may send:

  • newsletters

  • product updates

  • promotions

  • educational content


You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

Third-Party Service Providers

We may share information with trusted third parties who assist us in operating our business, including:

  • payment processors;

  • shipping providers;

  • website hosting providers;

  • email marketing providers;

  • analytics providers;

  • fraud prevention services.


These providers may only process your information on our behalf and in accordance with applicable privacy laws.

International Transfers

Because we operate internationally, your personal information may be transferred to countries outside Australia or the European Economic Area.

Where required by law, we ensure appropriate safeguards are in place, including contractual protections and transfers to countries recognised as providing an adequate level of data protection.

Data Retention

We retain personal information only for as long as necessary to:

  • fulfil orders;

  • comply with legal obligations;

  • resolve disputes;

  • enforce our agreements.


When no longer required, personal information is securely deleted or anonymised.

Security

We take reasonable technical and organisational measures to protect your information, including:

  • SSL encryption

  • secure payment processing

  • restricted staff access

  • secure hosting

  • password protection

  • regular software updates


However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • access your personal information

  • correct inaccurate information

  • request deletion of your information

  • restrict processing

  • object to certain processing

  • withdraw consent

  • receive a copy of your data in a portable format

  • lodge a complaint with a privacy regulator


We will respond to requests within the timeframes required by applicable law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will take effect upon publication.

Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us.

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