Last Updated: July 14th 2026

1. Introduction

Welcome to Conscious Mentality. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to purchase products from our website. By placing an order, you confirm that all information you provide is accurate and complete.

3. Products

We sell printed and digital personal-development tools designed to encourage personal reflection, habit formation, mindfulness, goal setting, and wellbeing. Our products are intended for educational and self-development purposes only. They are not intended to diagnose, treat, cure, or prevent any mental health condition.

4. Important Mental Health Disclaimer

Our tools are not a substitute for professional medical, psychological, psychiatric, or therapeutic advice. Nothing contained in our products or on our website should be interpreted as:

• medical advice

• psychological diagnosis

• therapy

• counselling

• crisis intervention

If you are experiencing severe emotional distress, suicidal thoughts, or a mental health emergency, you should immediately contact your local emergency services or a qualified healthcare professional. Use of our tools is entirely voluntary and at your own discretion.

5. Orders

All orders are subject to acceptance.

We reserve the right to:

• refuse any order

• cancel an order

• limit quantities purchased

• discontinue products at any time

If an order cannot be fulfilled, any payment received will be refunded.

6. Pricing

All prices are displayed in the applicable currency. Prices may change without notice. Applicable taxes and shipping costs will be calculated during checkout unless otherwise stated. We reserve the right to correct pricing errors.

7. Payment

Payment must be made in full before products are shipped or digital products become available. We accept payment through approved third-party payment providers. We do not store your full payment card details.

8. Shipping

Delivery times are estimates only. We are not responsible for delays caused by:

• customs

• postal services

• courier companies

• weather

• strikes

• force majeure events

Risk in physical goods passes to the customer upon delivery.

9. Digital Products

If digital journals are offered:

• access is provided after payment

• downloads are licensed, not sold

• digital purchases are for personal use only

• you may not redistribute or resell digital files

10. Returns and Refunds

Please refer to our separate Refund Policy.

 

Unless required by law:

• digital downloads are non-refundable once accessed

• customised products cannot be returned

• returned physical products must be unused and in original condition

11. Intellectual Property

All website content, including:

• journals

• prompts

• worksheets

• graphics

• logos

• branding

• text

• designs

are owned by Conscious Mentality.

You may not:

• reproduce

• distribute

• modify

• publish

• sell

• copy

• create derivative works

without our written permission.

12. Personal Use Only

Products are intended solely for personal use. Commercial use, resale, reproduction, classroom distribution, or incorporation into other products is prohibited without written permission.

13. User Accounts

If you create an account, you are responsible for:

• maintaining password confidentiality

• restricting access to your account

• all activity occurring under your account

We may suspend or terminate accounts for misuse.

14. Website Availability

We aim to keep the website available at all times. However, we do not guarantee uninterrupted access and may suspend the website for maintenance, updates, or unforeseen circumstances.

15. Acceptable Use

You agree not to:

• violate any laws

• upload malicious software

• interfere with website security

• attempt unauthorised access

• misuse customer information

• engage in fraudulent activity

16. Limitation of Liability

To the fullest extent permitted by law, Conscious Mentality shall not be liable for:

• indirect damages

• consequential damages

• loss of profits

• emotional distress

• business interruption

• loss of data

arising from use of the website or products.

Our maximum liability shall not exceed the purchase price paid for the relevant product. Nothing in these Terms excludes liability that cannot legally be excluded.

17. No Guarantee of Results

Individual results from using our journals vary. We make no guarantees regarding:

• happiness

• wellbeing

• productivity

• confidence

• relationships

• career outcomes

• mental health improvements

• personal growth

Success depends on numerous factors outside our control.

18. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to our collection and use of personal information as described in that policy.

19. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for:

• their content

• privacy practices

• availability

• products or services

20. Force Majeure

We shall not be liable for failure to perform obligations caused by events beyond our reasonable control, including:

• natural disasters

• pandemics

• government actions

• internet outages

• labour disputes

• war

• terrorism

21. Changes to These Terms

We may update these Terms and Conditions at any time. Updated versions become effective when published on this website. Continued use of the website constitutes acceptance of the revised Terms.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction unless applicable consumer protection laws provide otherwise.

23. Consumer Rights

Nothing in these Terms limits any statutory consumer rights that cannot legally be excluded under applicable consumer protection legislation.

24. Contact Information

If you have questions regarding these Terms and Conditions, please contact us.