We start processing your order as soon as possible and unfortunately can’t cancel an order once we’ve started packing it. If you’ve made a mistake and get in touch with us within 4-6 hours, we can usually cancel or amend it.

We don’t accept returns for change of mind. Please refer to our refund policy for guidance.

We are currently shipping within Australia only. We are working in the background to expand our shipping outside Australia.

We offer free standard shipping for orders within Australia over $100. For orders under $100, a flat shipping rate of $7.99 will be applied at checkout for standard shipping.

If you’re experiencing issues ordering from our website, there are few things you can try: - Clear your cache then restart your browser - Try using a different browser like Chrome, Safari or Mozilla Firefox - Try switching to a different deviceIf all that fails, get in touch with us using our Contact form and we’ll help you troubleshoot.

Please e-mail ** regarding the situation with your new address and we will get that sorted for you if it has not been dispatched yet!